REFUND POLICY

Please ensure all information provided below is accurate before publishing this policy. This template is a general guide and does not constitute legal advice. It is your responsibility to ensure this policy complies with all applicable laws and regulations relevant to your business and location.

Refund & Return Policy

Thank you for shopping with Furvesta Foods. We value your satisfaction and strive to provide high-quality food products and services. Please review our refund and return policy carefully.

1. Returns

We accept returns of eligible products within 7 days of purchase.

  • Items must be unused, unopened, in their original packaging, and in the same condition as received.

  • To initiate a return, a valid receipt or proof of purchase is required.

Note: Certain items are non-returnable, including but not limited to:

  • Perishable food items

  • Opened or used products

  • Customized or made-to-order items

  • Items purchased on clearance or special discount

2. Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

  • Approved refunds will be processed within 7 business days.

  • Partial refunds may be issued at our discretion for items that are damaged, missing parts, or not in original condition for reasons not due to our error.

  • Refunds will be credited through the original mode of payment or any other method communicated at the time of approval.

3. Exchanges

Exchanges are allowed only for defective, damaged, or incorrect items received.

To initiate a return or exchange, please contact our customer support team at furvestafood@gmail.com or call 9708483673 / 9708098036. You may also submit a request through our website https://furvestafoods.co.in. Our team will guide you through the process and provide necessary instructions.

4. Shipping Returns

Customers are responsible for paying the shipping costs for returning products unless the return is due to our error (such as receiving a damaged or incorrect item). Shipping charges are non-refundable.

5. Force Majeure / Exceptional Circumstances

Furvesta Foods shall not be held liable for delays or failure in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, supply chain disruptions, or payment gateway failures.

6. Governing Law

This Refund & Return Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar, India.

7. Contact Us

For any questions, concerns, or assistance regarding this Refund & Return Policy, please contact us at: